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We provide traditional IT services to businesses and Proactive, Managed and Remote Services to keep your business productive with minimal downtime. Whether you need a technician onsite, to repair, setup, or service your computers or just need remote assistance, we can help. We specialize in Managed Service and Administration of Business Networks, in one location, or multiple locations. If you don't have a dedicated Administrator, or just need to augment your staff, call us and we can provide the right amount of support for your business. Our Programs are listed below.
With Remote Now!, you simply call us or fill out the contact form here and we will send you a link via email or by phone to start a remote session with an administrator. You will be able to show us the problem you are having, without having to know any tech terms, and we can assist you in installation of software or devices, solve a spyware or virus issue, or update and maintain your computer.
This is a complete solution designed just for the mobile workforce. If you have one or several hundred laptops to manage, maintain and support, this program is for you! Click here for details.
When you just need help at your location, or you have a business down situation, call us for help and we will dispatch a certified technician or administrator to get you up and running.
The advanced backup software is seamless in it's operation. Scheduled when you are asleep or away from the office, the files, folders or complete image of the hard drive is saved to anything from a USB flash drive to an attached USB/Firewire external hard drive, or a network storage device or server. We can restore your data if it damaged or deleted, and in the event of a hard drive failure, the complete image can be restored to a new drive, or a new computer. For a complete disaster recovery option we will be offering an offsite hosted backup to our servers in a secured, guarded data center. Look for that option soon.
With our enterprise quality managed and monitored endpoint security suite, your computer is constantly monitored for viruses, spyware, malicious programs and root kits. The programs definitions to detect threats is updated daily, and and upgrades to the program are included. It is monitored by our staff so if you have a problem that cannot be automatically removed, we will be alerted and contact you to so that we can take control and remove it manually by a trained, experienced professional. Please note that if a malicious program is installed with the users explicit permission, the removal time may not be covered by your contract, but the unused remote help time will be credited towards the repair.
This is the basic components of all our managed service plans. Our software agent performs specific and constant duties on your computer to keep it updated, maintained and performing at its best, all the time. We also monitor your computer or server for system and event errors, hard drive condition and free space, and much more. As always the remote support is included. The complete list is below.
Plans |
MNM Silver | MNM Silver+ | MNM Platinum | MNM Server Basic | MNM Server Platinum |
| Pricing | $29 | $39 | $49 | $199 | $399 |
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Remote Help |
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Monitoring of Logs, System Changes and Critical Events |
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| System Maintenance, Disk Clean, Defrag |
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| System Patches and Critical Updates |
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| Weekly System Audits |
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| Network Monitoring for Unauthorized Devices |
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| Executive Monthly Reports |
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| Antivirus Monitoring |
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| Managed Antivirus and Antispyware |
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| Backup System Monitoring |
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| Managed Backup and Restore of Data |
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| Disaster Recovery Program | Optional | Optional |