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Our Services

We provide traditional IT services to businesses and Proactive, Managed and Remote Services to keep your business productive with minimal downtime. Whether you need a technician onsite, to repair, setup, or service your computers or just need remote assistance, we can help. We specialize in  Managed Service and Administration of Business Networks, in one location, or multiple locations.  If you don't have a dedicated Administrator, or just need to augment your staff, call us and we can provide the right amount of support for your business. Our Programs are listed below.

Remote Now!

With Remote Now!, you simply call us or fill out the contact form  here and we will send you a link via email or by phone to start a remote session with an administrator. You will be able to show us the problem you are having, without having to know any tech terms, and we can assist you in installation of software or devices, solve a spyware or virus issue, or update and maintain your computer.

Laptop Anywhere! Program

This is a complete solution designed just for the mobile workforce. If you have one or several hundred laptops to manage, maintain and support, this program is for you! Click here for details.

On Site Service
        

    When you just need help at your location, or you have a business down situation, call us for help and we will dispatch a certified technician or administrator to get you up and running. 

Managed Data Backup and Restore

The advanced backup software is seamless in it's operation. Scheduled when you are asleep or away from the office, the files, folders or complete image of the hard drive is saved to anything from a USB flash drive to an attached USB/Firewire external hard drive, or a network storage device or server. We can restore your data if it damaged or deleted, and in the event of a hard drive failure, the complete image can be restored to a new drive, or a new computer. For a complete disaster recovery option we will be offering an offsite hosted backup to our servers in a secured, guarded data center. Look for that option soon.

 
 

Managed Anti Virus, Anti Spyware and Network Security

With our enterprise quality managed and monitored endpoint security suite, your computer is constantly monitored for viruses, spyware, malicious programs and root kits. The programs definitions to detect threats is updated daily, and and upgrades to the program are included. It is monitored by our staff so if you have a problem that cannot be automatically removed, we will be alerted and contact you to so that we can take control and remove it manually by a trained, experienced professional. Please note that if a malicious program is installed with the users explicit permission, the removal time may not be covered by your contract, but the unused remote help time will be credited towards the repair.


Managed Services Plans and Pricing

This is the basic components of all our managed service plans. Our software agent performs specific and constant duties on your computer to keep it updated, maintained and performing at its best, all the time. We also monitor your computer or server for system and event errors, hard drive condition and free space, and much more. As always the remote support is included. The complete list is below.

Plans

MNM Silver MNM Silver+ MNM Platinum MNM Server Basic MNM Server Platinum
Pricing $29 $39 $49 $199 $399

Remote Help

Monitoring of Logs, System Changes and Critical Events

System Maintenance, Disk Clean, Defrag
System Patches and Critical Updates
Weekly System Audits  
Network Monitoring for Unauthorized Devices  
Executive Monthly  Reports  
Antivirus Monitoring
Managed Antivirus and Antispyware    
Backup System Monitoring
Managed Backup and Restore of Data      
Disaster Recovery Program     Optional   Optional
 

Contact Us

  • Contact us here
  • Phone us at 818.886.2566

 

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